The implementation of "big ideas" and large-scale technology initiatives represent significant changes for our clients' organizations. These types of implementations are complex, with implications well beyond IT. Yet, far too often the organization is either not prepared to manage the change process, or vastly underestimates the impact of implementation on people, the work they do, and the results the organization produces. This white paper makes the case for the importance of change management and its role in ensuring the success of big IT initiatives.
Technology optimization is like a three-legged stool with the legs representing Technology, People, and Process. We suggest you optimize your technology infrastructure using a methodology that examines the technology you have in place, how (and how effectively) people use it, and the processes that support (or limit) its use.
Twenty-nine page report summarizing the findings produced by the 2010 Project Resource Management survey.
Star performers are the people who consistently produce desired results, sometimes even under difficult circumstances. This paper presents five reasons you should not ignore your star performers, and why you should study them, instead.